MONITOR AND OPTIMIZE ONLINE PRODUCT LAUNCH

Case study on a leading telecommunications operator

Le cas d'un acteur des télécoms - Linkfluence
  • KEY FACTS

    Sector : Telecommunications

    Scale of project : Local – France

    Clients : Head of Marketing, Head of Communications

  • CONTEXT

    A major telecommunications company wants to develop a consumer-first social media approach, by monitoring brand conversations in real-time. 

  • BUSINESS OBJECTIVES

    Make use of social media intelligence to improve response time, understand feedback on product offers, and improve customer experience.


 

TRUSTED BY LEADING BRANDS:

ORANGE
ALDEBATRAN
SAMSUNG
DYSON