Key drivers of customer satisfaction for QSR


Organizations today have placed a new priority upon CX budgets to be able to provide consistently unique and memorable experiences. 


Watch our webinar to learn more about the three key components of the Quick Service Restaurants experience, Service, Product, and Environment, and examine how consumers respond to each of them.


What you can expect to learn: 

  • What motivates a customer to write a review? 
  • How does the experience of western consumers compare with those in China? 
  • What are the opportunities for QSRs to improve their service? 

William Terkeltoub

Enterprise Sales Executive, CA @ Linkfluence

Will Terkeltoub has been in sales for 12+ years and worked in multiple verticals, inclusive of CPG, Food/Bev, QSR and FinTech. Most recently, Will sits as a Senior Sales Executive for Linkfluence, working primarily with fortune 500 companies to help serve their enterprise MarTech needs.

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Samer Shenouda

Senior Research Manager, @ Linkfluence 

Over 7 years of experience across different industries and different markets (MENA & APAC). Samer is currently leading social listening research projects at Linkfluence, primarily focusing on FMCG and Wine & Spirits, and consulting top players such as Pernod Ricard, Lubrizol, and Danone.

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